Return Policy
You can exchange or return your purchase within 14 days of delivery.
To initiate a return, please contact us at info@p86men.com with the following details:
• Your full name and order number (which you can find in the confirmation email you received after placing your order).
• The item(s) you wish to return.
Frequently Asked Questions
- Is return shipping free?
Return shipping costs are at your own expense, depending on the courier and the country from which you return your package.
- What are the return conditions?
Our return policy guarantees that you can return your order within 14 days of receipt for any reason.
Items must be returned to us unworn and unwashed, suitable for resale, with all labels still attached.
Shipping is free for orders from the Netherlands and Belgium.
- How long does it take to exchange a product?
If you indicate that you wish to exchange a product in our return portal, we will begin processing it immediately. The process takes a few business days.
- What can I do if the product I want to exchange is no longer available?
Please ask the customer service team about the available options. We will provide you with an update when we expect to be able to deliver the product.
- What should I do if a product is defective or damaged?
Unfortunately, products can sometimes be damaged during shipping or production. We would like to resolve this for you. Please send a message to info@p86men.com with a photo of the issue. Our customer service team will work with you as quickly as possible to find a solution.
- What should I do if I want to return my order outside the return period?
If 14 days have passed since your purchase was delivered, unfortunately, we cannot offer you a refund or exchange. We strive to enforce our policy.
- How long does a refund take?
We do our best to process returns as quickly as possible. Once your return has arrived at our warehouse, we will issue the refund within 14 days. You can see when the package has arrived at our warehouse using the tracking information you receive with your return shipment.
You will receive a message once the refund has been issued.